Business Development Coordinator-Reno, NV

Under general supervision, coordinates activities and provides administrative, logistics and clerical support to ensure the effective operations of the Northern Nevada Division. Responsible for supporting Division campaigns and events, managing various databases, maintaining/ updating information and producing a variety of routine and special reports as scheduled. Position is housed in the Reno, Nevada office with responsibilities for participating in overall office coordination to ensure excellent service to internal and external customers. Major Responsibilities 1. Provides a wide variety of skilled administrative, logistics and clerical support to the division staff and volunteers in accordance with AHA policies and procedures and regulatory requirements. 2. Ensures a high quality of service is provided to all customers, staff, and volunteers. 3. Actively participates in division efforts to achieve division, affiliate and association-wide goals and initiatives. 4. Manages data related to campaigns and events through the use of appropriate databases. 5. Coordinates logistics for assigned events and provides day-of-event support as needed. 6. Creates mail merges and prepare mailings for related events and meetings. 7. Performs related clerical functions such as answering the telephone, filing, typing/word processing, faxing and copying. 8. Assists Office Manager when needed with operations procedures, including opening of mail, daily deposits, general ledger reports, monthly postage reports, journal adjustments, and Siebel database entry and data management for corporate and individual accounts. 9. Creates flyers and other collateral, as needed for events. 10. Attends all staff meetings and in office meetings as needed, stays current on affiliate and association-wide updates and applies the information learned. 11. Performs other duties as assigned.

MINIMUM REQUIREMENTS 1. Advanced knowledge of Microsoft Office applications including Word, Excel, PowerPoint, Outlook and Access 2. Office administration skills, including general clerical skills (e.g., filing, typing, copying, telephone etiquette and operation) 3. Effective written communication skills, including skill in proof reading for grammar and spelling 4. Effective interpersonal skills and ability to maintain a professional manner in all dealings with customers, staff and others; ability to work in a team environment 5. Ability to keep all work-related information confidential as necessary 6. Knowledge of AHA statistics and ability to research all AHA on-line resources for information requested by media and curious and concerned lay-people 7. Demonstrated ability to organize and manage multiple projects, prioritize tasks and meet deadlines Physical and Mental Requirements: The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential job functions of the position. The work environment is primarily in an office environment but involves occasional work performed from remote locations for business meetings and occasional events which are outdoors. Physical requirements include: sight, hearing, sitting, standing, bending, or squatting for most of the day; skills essential for successful communications include: communicating over the phone and in writing. Ability to interact and communicate with customers, and to clearly and concisely exchange ideas, facts and information. Ability to effectively plan and manage workflow, work on multiple projects simultaneously and manage project details with limited supervision. Must be able to lift up to 20 pounds with the expectation that items in excess of 20 pounds would be broken down into smaller components or additional assistance is required before lifting. Ability to conceptualize, reason through problems, makes effective decisions and develops alternative solutions and provides excellent customer service while ensuring compliance with the American Heart Association's policies and procedures.