The School of Engineering's undergraduate and graduate deans are here to support students, faculty, and staff. As , our leadership empowers the Tufts engineering community to improve the world through the advancement of science, technology, and engineering.

Under limited supervision, provides advanced administrative support and coordinates operations for department or business unit. Handles confidential situations, resolves problems and serves as primary resource for students, faculty staff and other constituents.

Under the direction of supervisor/manager:

• Serves as highly visible resource for internal and external constituents; explains/enforces department policies and procedures; researches and resolves escalated problems or concerns and may communicate on behalf of direct managers. Work with marketing and communications team on communications projects and materials.
• Produces and edits complex documents, reports, spreadsheets and other material for presentations. Responds to routine correspondence; prepares meeting agendas and minutes.
  Coordinates multiple calendars. Schedules complex meetings and logistics that may include external groups/constituents.
• Oversees daily operations of department or business unit. Evaluates workflow, productivity and customer service. Oversees services from university departments to ensure technology, facilities, procurement and other needs are met.
• Oversees databases and file systems. Manipulates and audits data or requests data from other sources for reports for analysis.
• Coordinates plans and logistics for projects and larger scale events. Handles marketing and publicity, communication with speakers and coordination of venue. Tracks project timelines and deliverables.
• Monitors and tracks expenditures, researches and resolves problems, prepares reports, assists with assigned projections and works with department/unit leadership as needed.
• Trains new support staff, students and temporary help. May provide direction, guidance, and feedback on work performance.
• Performs other duties as needed.

Basic Requirements:

• Knowledge & Skills as Typically Acquired Through High School/GED and 5 plus years of related experience
• Advanced knowledge of Microsoft office suite.
• Ability to monitor financial transactions.
• Strong organizational and interpersonal skills.
• College degree may serve as a substitute for some years of experience