One Stop Service Advisors perform a vital role in assisting and educating students to navigate administrative processes related to financial aid, billing, and registration. They will provide convenient and thorough support and care through a variety of service channels including walk in, phone, email, live chat and virtual meetings. They will be available to teach student

The Assistant Director is responsible for all aspects of the student loan programs including, but not limited to, loan certification, payment authorization, and program reconciliations. The Assistant Director oversees student loan reconciliation with the Department of Education and the Bursar's Office. Loan programs include, but are not limited to, Federal Direct Student

The Senior Associate Director of Operations will direct and manage all technical business processes and functions of the Financial Aid Services (FAS) office. The incumbent will direct and manage the use of technology within FAS and will work to capitalize on the use of technology to support and enhance the business functions of FAS, as well as to support and enhance the o

The Associate Director of Financial Aid is part of the Financial Aid Operations Team reporting to the Sr. Associate Director of Operations. The incumbent will assist the Senior Associate Director of Operations in implementing and managing technologies that support the objectives of Financial Aid Services, as well as design technical solutions that will allow the universit

The Assistant Director, Counselor is responsible for communicating and disseminating financial aid information, policies and procedures to graduate and undergraduate students and families through in person interviews, media and phone consultations; and is responsible for keeping staff abreast of policy and regulatory changes affecting student eligibility and ensuring cons